Support Services

Service is the life blood of our organization. ACT recognizes how important quality service is to the customer.  The ACT team of dedicated service technicians and system engineers are available 24/7/365 days a year to maintain and support your security system. All of our technical employees are factory certified on the products we represent to provide the highest quality service in our industry.
ACT provides for a complete offering of maintenance agreements. Service offerings are versatile and designed to meet the customer’s needs, expectations, and budget.
These offerings vary in diversity and complexity from 24-hour seven-day per week full-service coverage, including periodically scheduled preventative maintenance, to more conventional service applications conducted during regular business hours. Depot maintenance is also offered in instances where the client’s desire is directed toward self-maintenance of field repairs, with the repair of field components undertaken at our facility.
In conjunction, system training is offered and provided both on site, as well as off site where applicable, to insure that a thorough understanding of the system capabilities is achievable. ACT does not provide limits on the level or degree of training provided in an effort to insure administrative functionality.

You can place a service request by emailing us at servicecall@accesscontrolinc.com