ACT offers a
wide array of products from some of the leading manufacturers in the
security industry. Our long standing relationships with these
manufacturers assures that we have established ourselves as a committed
partner with relationships that span over 20 years.
ACT provides technically astute personnel to support every project
that we install. We invest in factory certifications on all of our
leading product lines and go to great lengths to maintain annual
certification levels on these certifications. This follows suit with our
service technicians, system engineers and sales staff.
The following is a list with links to some of our premier product partnerships.
Project Management
ACT project managers are security industry veterans with an
average of ten (10) years experience installing integrated systems.
They take a hands on approach to their job with the important aspect of
customer communication and a keen eye on attention to detail. Project
schedules are developed and on-site review and evaluation of the
installation in undertaken on a consistent basis to insure the
integrity of the installation and to allow reaction to on-site
modifications in a timely and consistent manner. Progress updates are
provided to insure that time schedules are met leading to a smooth
transition. ACT Project Managers are factory certified in the products
they install to insure for a properly functioning installed system.
System Engineers
ACT system engineers are college educated personnel with degrees
in computer science. They are proficient in operating systems,
databases and network protocols. They write interfaces and scripts for
integration between diverse systems as well as monitoring the operation
and log files of the head end systems for optimum performance.
Engineering Documents
ACT project managers and CAD operators will develop CAD drawings
consisting of point-to-point drawings, riser drawings, and typical
wiring diagrams for all equipment to be provided. This insures
consistency and maintains the quality of the installation. Suitable
drawings also provide a permanent record of what was done allowing for
follow-up system analysis and maintenance.
Customer Analysis
ACT offers no-cost or obligation services directed toward the identification of customer needs and requirements in an effort to develop specific product applications that provide meaningful and cost-effective solutions for the present, as well as provision for future growth and expansion. On-site meetings of all applicable personnel provide for an interactive exchange of thoughts, ideas, and solutions before proposal development takes place.
Site Survey Analyses
A complete review of the actual site location comprising appropriate ACT system design engineering personnel is available to insure that the system analysis is both thorough and complete. By interacting with the client on site, a better understanding of the scope of the project is developed to assure that the proposed system application is suitable for present and future requirements.
Proposal Presentation
Security-system products and services are presented and reviewed in an effort to establish an understanding of the scope of work as well as the cost feasibility. Here, a thorough review of the system application and implementation responsibilities is reviewed to establish the basis for project implementation.
Pro-Active System Management
In today’s ever changing high technology world it is more important than ever to be vigilant to the life cycle of your security equipment and software. ACT believes that working with our customers to plan ahead to assure that each system receives an annual review of its age, functionality and performance is the prudent thing to do in the world we live in today. ACT’s team of system engineers and service technicians are trained to evaluate your systems performance levels and report their findings for your evaluation.
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